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(1) PhpMyAdmin Program

(2) General Hosting Support (Plesk Hosting Control Panel)

Program: PphMyFamily


How can I use a GEDCOM with the installed programs?

After logging in, point your browser to the admin.php in the directory where the program is installed and follow the intructions. (Make a bookmark so others don't automatically go there.

How can I create a GEDCOM?

You need a desktop genealogy program to make your GEDCOM file. There is no export possibility in the program, You can add and edit people.


How can I upload images/pictures?

After logging you will see next to each person a button where you can add a picture and a cencus result and transcripts.


 FURTHER  NOTES: (Suggestions from users are welcome)

Plesk Hosting Control Panel

Where do I go to log into my Web based Plesk Control Panel ?   (do not forget the "s" in "https" !

Log on with your domain name as the username (e.g. "").
You will be able to log on immediately after we have created an account for you (before your new domain or your domain's DNS change has propagated Internet-wide); you can upload your site but can only view it via the preview function (see "Tips and Suggestions" section below) until the domain name has propagated Internet-wide.

Plesk Control Panel Guide:
Guide to the Plesk Control Panel

To upload your site before your domain name has propagated, you can use the shared IP instead of your domain name:, with your assigned username and password.

Most Important Path Info (you need this if installing CGI and other scripts):
What is the path to Perl?
In most CGI scripts the standard path line is therefore:   #!/usr/bin/perl
And the path(s) to sendmail?

Where to Do I Upload My Files?

Your Website's HTML and image files go into the httpdocs folder.
(with exception of secure files which go into the secure directory)

The absolute path (if ever needed) is:

(This is equivalent to the "public_html" folder on many other servers.)

Your Website's CGI scripts (if any) go into the cgi-bin folder.

The absolute path is:

In other words, the CGI-BIN folder is outsite the main folder.
PLEASE NOTE: You can execute CGI scripts in any directory, not just the cgi-bin directory !

Preview New Websites (whose Domain Registrations or DNS Updates Have not Resolved):

Click the "Site Preview" button in the Plesk control panel.

Setting Up E-mail:

1. Log in to your account's control panel.
2. Click the 'MAIL' tab.
3. Type the username for this e-mail account in the 'Mailname:' field; click 'ADD' tab.
4. Check 'Mailbox' and enter the password for this e-mail account in both fields.
    Decide if you want to limit the space for this e-mail account (taken from
    the space of your main account).
    For other options, autoresponders etc., please read the Guide to the Plesk Control Panel.
    Click 'UPDATE' (near bottom) tab.
You can add forwarder etc. later -- just click on your e-mail username after havingclicked on the 'MAIL' tab first.

How to Check Mail via 'Webmail' Interface?

Log on to: http://webmail.<>    ->  SAMPLE
Simply insert 'webmail.' before your domain name when typing the URL. Log on using the particular username and password for the email account you want to check. You can choose the language of your interface.

Outlook, Eudora, and Other POP E-Mail Programs:

The basic settings for these should be:
Mail Server:  or
SMTP:  or
...whereby '' stands as a placeholder for your actual domain name
Username:  <Your e-mail username for this e-mail account>
Password:  <Your e-mail password for this e-mail account>

If these settings do not work for you, then the ISP you use to connect to the Internet has most likely blocked Port 25, so you cannot use your own mail server for OUTGOING mail (SMTP) while connected via their network. Some of the ISPs who do this are Earthlink/Mindspring, AOL, USA-Starnet, and MSN. Microsoft, for example, gives an explanation (as regards to their own blocking) and solution:;EN-US;q302339
The solution is to use your ISP's SMTP settings for outgoing mail (in the case of MSN this is ''). BUT MAKE SURE TO KEEP YOUR DOMAIN AS THE MAIL SERVER FOR INCOMING MAIL!

Changing E-mail Passwords:

From your control panel, click on the MAIL tab, then on the e-mail username, then check "Control panel access." The owner of this e-mail account will then be able to logon at, using his full email address as LOGIN and his email password as PASSWORD.

Tips and Suggestions

CGI-BIN: On our server CGI scripts can be executed in all directories! The main complaint that users of the PLESK system have always had is that the cgi-bin directory is outside of the main Web directory (httpdocs). Most other system have the cgi-bin folder inside the main folder, and many standard CGI scripts do therefore not work without changing paths in/to these scripts. This can be tiresome. We therefore enabled the server to execute CGI scripts anywhere, in any directory (you still have to set the permissions right, of course ... chmod 755, and so forth). In other words, you can, if you like, create a CGI-BIN folder within the httpdocs folder to store your cgi scripts there. Perl scripts (.pl), on the other hand, can only be executed in the original CGI-BIN folder.
One more point: PSA v7.5 utilizes Suexec as a CGI wrapper for security. The Suexec wrapper prevents the CGI script from having permissions set over 755. Scripts should run fine with 755 permissions.

Pre-installed cgiemail Script: There is just one pre-installed script. You will find it in the cgi-bin folder: this is "cgiemail" – a script written in C. The cgiemail script is an alternative solution to "" It is pretty simple to use ... you should be able to use it by just looking at our example: please look at the source code of our own "Contact Us" page. The content of the form is send to a TEXT file, here called "request.txt," by the following line:
    <form action="" method=POST>
The "request.txt" file, however, resides in the "httpdocs" folder! In the first line of this TEXT file you determine to which e-mail address it is send then. Further info and readme text can be found at MIT's site.
Of course, you can also use Matt Wright's popular FormMail script ... more here.

Virus Scanning: All servers have an anti-virus program DrWeb installed. The program detects any known computer virus that is attached to an incoming message and deletes the infected message immediately. The program allows to have the receiver of an infected message notified by an automated mail. However, this has proven to be yet another useless distraction, adding to the other uninvited mails we all get daily -- so we have disabled the notification system. The program updates itself every 24 hours with the latest virus database.

Spam Protection: Please note that we have MAPS Spam protection software (rblsmtpd-0.74) installed on all servers, accessing's anti-spam database. There is no way to completely eliminate spam ... as with virus scanning, anti-spam protection is by no means perfect, but it still should dramatically reduce the amount of spam you and your customers would otherwise receive.

Billing Your Customers: If you have a business site in addition to your family tree pages you may be looking for an easy way to bill your customers. You may already have your own system set up ... if not, by far the best, easiest and fastest (immediate) solution is which integrates a shopping cart with a credit card processing system in one package. Except for a one time $49 setup fee there are no further monthly fees (quite different from almost all other billing services). Those with much of their customer base in Europe may want to check out and Also consider to add PayPal with low fees, but do not rely on PayPal alone - you might then loose prospective customers. QuickCommerce offers e-commerce solutions that make use of the popular Authorize.Net software to bill your customers and arranges a merchant account for you. You can use their shopping cart systems and easily integrate it into your Web site.






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